Disgusting claim experience and no feedback on anything!!!!

My car went in for repairs on the 03-02-2018. To date, I haven’t received it. When I went to the panel beater that discovery said I should, I saw that they painted my car the wrong colour. I’ve called numerous times and sent multiple emails to the manager (Arvashan) and team leader (Roland) in the claims department. Ive spoken to so many people at discovery and no one calls me back. I’ve been told that someone from discovery would go to the site to evaluate, which didn’t happen. To date, no reply. I don’t have my car back and it’s two toned. From last week, Discovery could not even get hold of the panel beater they sent my car to! Nobody gives me feedback. Itumeleng Letsapa was the only consultant who tried to help by nagging the management to extend my car hire - which ends tomorrow even with the extension. I still don’t have my car and nothing has been sorted regarding the two toned colour. I use my car for work which I have stipulates when taking out my insurance. I’m paying R1300 per month, used my own airtime to call discovery and the panel beater (fleet vip solutions) and using my own petrol to drive from lenasia to the west Rand to check on my car since I was getting no feedback. My insurance company told me where to take my car and that’s where the service stopped! I need to be calling and driving back and forth for this which should’ve been sorted by my insurance. The reason why I pay so much for my insurance is so that I have peace of mind, but this experience has given me the exact opposite! I’m at the point of just cancelling my discovery insurance now and I will never recommend it to anyone!