disgusted

Absolutely disgusted with discovery!!!!

an agent called me today just around 430 pm- i was busy but made a few minutes to speak to her. before she went too far i explained that i do not want to engage if she will be checking itc because it impacts my credit profile which i am trying to build.

i asserted this three times to each time she responded it will not require checks , even insisting that "other companies do that but they dont". She then proceeded to convince me to take a follow up call because an agent "is already working on my quote and will call me back shortly" -------

When this said agent called me back, sihle was his name , he started off by saying he can pick up my Vehicle details on the itc report. What itc report exactly??????

He clarified that discovery does check itc and that the first agent should not have misled me.

I feel very let down by this and discovery has caused me trust issues - i will be cancelling my vitality and any affiliation with this bank as a result.

very very poor .