1 reviews | Active since Nov 2018
Disgusted
My daughter made use of discovery insure and never claimed ..she 1st stopped the premium and then cancelled it..and now my husband is blacklisted for the monthly amount. How can you blacklist a person who never claimed or borrowed money from you....you blacklist for an amount of R945 and was not covered for that period...never ever in my life that i had my stuff insured came accross this.
They received nearly R9000 ...to me you are *****ing and i will make sure all my friends am family knows what you did... i will start with facebook ...twitter and everybody i know ...that will hurt you more that what R945 will do me. I will also inform people not to use the insurance part aswell as the medical aid
Good day Marinda
We do not list clients or former clients on the bureau. Our records reveal that you had a policy due to start 01 August 2018 but lapsed.
Policy no: *** . When a debit order is dishonored, the bureau will have that record from the bank side. In your case , our team tried to reach you ( in written and telephony from dated July 2018 ) in order to assist with the cancellation with no avail.
Nonetheless, We have requested our finance team to assist you with an ITC letter as a form of intervention and will take up to 48hrs ( working day )
Please anticipate receipt of the letter by Wednesday latest. *** 866 213.
Further insight:
The client will request a letter from us and we forward it to them and they relay it to the relevant party.
Alternatively : The client needs to log a dispute with the credit bureau , the bureau will then make contact with us , only then will we send the letter on the client’s behalf.
The client must contact the call center and request the letter as such on ***
Regards
Discovery Insure
Best regards,
Good day Marinda
We do not list clients or former clients on the bureau. Our records reveal that you had a policy due to start 01 August 2018 but lapsed.
Policy no: *** . When a debit order is dishonored, the bureau will have that record from the bank side. In your case , our team tried to reach you ( in written and telephony from dated July 2018 ) in order to assist with the cancellation with no avail.
Nonetheless, We have requested our finance team to assist you with an ITC letter as a form of intervention and will take up to 48hrs ( working day )
Please anticipate receipt of the letter by Wednesday latest. *** 866 213.
Further insight:
The client will request a letter from us and we forward it to them and they relay it to the relevant party.
Alternatively : The client needs to log a dispute with the credit bureau , the bureau will then make contact with us , only then will we send the letter on the client’s behalf.
The client must contact the call center and request the letter as such on ***
Regards
Discovery Insure
Best regards,