MB
Martin B

1 reviews | Active since Dec 2012

10 Feb 2015, 11:45

Discusting lack of service

Guys what is going on?? Following on post http://hellopeter.com/discovery-insure/complaints/cancelation-of-policy-yet-deducted-the-next-month-*** <br> <br> This is still not addressed - I was informed the refund will take between 48 and 72 hours. Its been more than a week. yesterday I phoned your call center again. I can't get a answer, nor have I had feedback from a Manager after I requested that a manager can call me back. I am not going to let this go.<br> <br>

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Feb 2015, 14:00
Official
Hello MartinBosch,

We apologise for the manner in which this matter has been handled and the frustrations caused as a result.

We are urgently looking into this and will revert with feedback today.

Kind Regards,
Tsholofelo
Discovery Insure