Discovery's unfair premium increase.
I have been very pleased with discovery so far. But I am deeply disappointed in the fact that they have increased my policy by R900 in the space of a short while. I understand the economic situation in this country at the moment but I feel this is truly outrageous. My salary isn't changing in the slightest. I feel ****** and totally disappointed in them for not understanding the consumers end. I can with cer*****y aswell mention that their employees salary themselves probably hasn't increased. So how do the expected me as a consumer to make R900 appear from thin air this is not in my budget for the next foreseeable year. Please do get back to me urgently to resolve this or I will be forced to take my business else where.
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Replies (1)'s updateReviewer Update
20 Jun 2022, 16:51Now explain to me where do you think this amount of R900 must come from. Because while you increase the premium my salary does not increase by that amount to compensate for that amount. I understand things gets more expensive as time goes by but not by that much that is almost a 100% increase on what was originally promised to me I have spoken to a competitor with regards to this increase situation. I have also spoken to a liaison on the insurance market. He mention things regarding the value of a car that drops and so does the value of the parts of the vehicle so what you are saying is that my car's value and the parts of the car drops but my premium will increase every year regardless. This is outrages. And I refuse to believe these inadequate reasons. My car's monthly cost will be cheaper than my insurance. Does this makes sense to you I could be paying for another vehicle at the rate you charging me. Please fix this by tomorrow and give me a reasonable deal.
's update20 Jun 2022, 16:51
Reviewer Update
Now explain to me where do you think this amount of R900 must come from. Because while you increase the premium my salary does not increase by that amount to compensate for that amount. I understand things gets more expensive as time goes by but not by that much that is almost a 100% increase on what was originally promised to me I have spoken to a competitor with regards to this increase situation. I have also spoken to a liaison on the insurance market. He mention things regarding the value of a car that drops and so does the value of the parts of the vehicle so what you are saying is that my car's value and the parts of the car drops but my premium will increase every year regardless. This is outrages. And I refuse to believe these inadequate reasons. My car's monthly cost will be cheaper than my insurance. Does this makes sense to you I could be paying for another vehicle at the rate you charging me. Please fix this by tomorrow and give me a reasonable deal.