AC
Albert01 Coetzee

1 reviews | Active since Nov 2016

08 Aug 2023, 07:26

Discovery's mistake but I'm negatively affected?

After months of raising disputes - Discovery admitted they gave me negative credit score even though the mistake have been on their side. My question is.. how will I now be compensated for this negative affect and months of mails and phone calls??

0
Replies (2)
Discovery Insure
Discovery Insure's reply08 Aug 2023, 09:15
Official
Good Day Albert

Our records indicate that an inquiry has been logged with our Finance team to investigate and rectify this error. 

Feedback will be provided to you as soon as received. 

Regards
Discovery Insure


AC
Albert01 Coetzee's update08 Aug 2023, 09:26
Reviewer Update
Morning.. Feedback was received yesterday from Discovery Broker - Ref *** with email as proof - In my favor. 2 Actions need to take place:
1. Discovery need to rectify my credit status immediately and
2. Discovery need to inform how I will be compensated for being NEGATIVELY affected by their wrong doings.

I await urgent feedback / response please.