NM
Nolonwabo M

1 reviews | Active since Jan 2021

15 Jan 2021, 20:51

DiscoveryInsure | Thank you Shamanie Naidoo

Thank you DiscoveryInsure for having people like Shamanie Naidoo from the retention department. After your frontline team dropped the ball and I was ready to leave to another insurance house, Shamanie managed to assist me with all my issues including pricing, errors made by the consultants on my policy and i stayed.

Shamanie provided me with excellent service, we need more people like her in front not when we want to cancel our insurance, please consider this.

As customers we don’t want lower prices but we want value for money and for people to conduct themselves in a professional manner. Today, because of Shamanie Discovery has earned my support and she made me realize that it’s the smallest things that sometimes matter in life.

Thank you. Nolo

0
Replies (1)
Discovery Insure
Discovery Insure's reply18 Jan 2021, 08:46
Official
 Good day Nolonwabo, 


 Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience. 


Regards
Discovery Insure