KI
Karusha I

1 reviews | Active since Dec 2016

16 Sept 2021, 17:55

#DiscoveryDidGood! Awesome service from Joelene Scholtz

Exceptional service from Discovery Insure. Had a blocked drain and called them to log a claim. The process was effortless and took a total of 45 minutes from logging a claim to having my drain unblocked! our claim handler was Jolene Scholtz and she was wonderful! the plumbers arrived within 15 minutes of Jolene putting the phone down. Another 15 minutes the job was done. Joelene even called me after to find out whether the plumbers arrived and whether I was satisfied with the service. The Home assist is an awesome addition to the household cover.#DiscoveryDidGood

0
Replies (1)
Discovery Insure
Discovery Insure's reply17 Sept 2021, 08:25
Official
Good day Karusha, 

 Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience. 

Regards 
Discovery Insure