E
Eugene

1 reviews | Active since Mar 2022

20 Jun 2022, 16:43

#DiscoveryDidGood - ??

Willie Scholtz from Discovery Insure (emergency services department), handled my Claim Assessment for a burst geyser this morning - he was very helpful & expedient.

The required admin process (assessment & claims approval) to follow, was somewhat tedious and frustrating though...

Thankfully, by close of day I have received an "approved claim" status.

On the downside, the actual problem (of replacing the geyser and subsequently switching the water supply back on) has not been attended to yet, so we won't be able to shower, brush teeth, or flush the toilet for today and tonight 🙄🙁... maybe tomorrow?

0
Replies (1)
Discovery Insure
Discovery Insure's reply21 Jun 2022, 08:14
Official
Good day Eugene 

Thank you for sending appreciate it when our  clients take time out of their busy days to provide us with some open and honest feedback about our service.us your feedback. 

Regards
Discovery Insure