SD
Siphiwo D

1 reviews | Active since Mar 2026

18 Mar 2026, 20:17

#DiscoveryDidGood

Had a bit of an issue with my debit order collection which caused some back and forth until I was finally transferred to Thabang Mpyana in the Retentions team at Discovery Insure. He was able to clearly explain what the issue was, he even explained why some of the other consultants might’ve misunderstood the information and what we can do to solve it. Within minutes the matter was completely resolved. He definitely knows what he’s doing and demonstrated an elevated level of understanding of his work

#DiscoveryDidGood

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Replies (1)
Discovery Insure
Discovery Insure's reply18 Mar 2026, 20:31
Official
Hi Siphiwo

Thank you for your feedback, and we apologize for the inconvenience caused by the debit order issue.

We’re glad Thabang was able to clearly explain the situation and resolve it quickly. We’ll be sure to share your kind words with him. 🌟

Regards
Discovery Insure