FM
Faaiza M

1 reviews | Active since Feb 2022

05 Jul 2023, 07:40

Discovery Worst home insurance

None of my approved claim’s except for where I’ve had to escalate has been resolved. Recurring issues and more damage caused to my house as a result. No response from Discovery on my emails or complaints. Worst home insurance I’ve had.

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Replies (2)
FM
Faaiza M's update05 Jul 2023, 12:28
Reviewer Update
Hi Discovery Insure, there are older claims that have still not been resolved. The current claim is also linked to an older claim where Discovery could not even send out a proper leak detector.
FM
Faaiza M's update05 Jul 2023, 16:41
Reviewer Update
Still no reply on all the unresolved claims. Please have a relationship manager from your executive division contact me. I would like to finalize everything so that I can move to a different insurance supplier as I currently do not feel secure under Discovery Insurance