KN
Katlego N
1 reviews | Active since May 2017
29 Jan 2026, 07:15
Discovery won’t cancel my insurance despite my cancellation
I cancelled my discovery Insure last year after I wasn’t happy with their service but somehow they are still debuting my account. It’s amazing really cause I sent and email and I was told it was solved . I even sent an email on 12 December 2025
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Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
29 Jan 2026, 08:02Good day Katlego
Thank you for reaching out to us. We'll refer your query to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Thank you for reaching out to us. We'll refer your query to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Discovery Insure's reply29 Jan 2026, 08:02
Official
Good day Katlego
Thank you for reaching out to us. We'll refer your query to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Thank you for reaching out to us. We'll refer your query to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Discovery Insure's replyOfficial
30 Jan 2026, 11:54Good day Katlego
Thank you again for reaching out to us and please accept our apologies that your policy wasn't cancelled as requested in December. We can confirm that we have now cancelled your policy as at the end of December and have arranged to refund the credit that was available. Please allow 3 to 5 working days for this to reflect in your bank account.
Regards
Discovery Insure
Thank you again for reaching out to us and please accept our apologies that your policy wasn't cancelled as requested in December. We can confirm that we have now cancelled your policy as at the end of December and have arranged to refund the credit that was available. Please allow 3 to 5 working days for this to reflect in your bank account.
Regards
Discovery Insure
Discovery Insure's reply30 Jan 2026, 11:54
Official
Good day Katlego
Thank you again for reaching out to us and please accept our apologies that your policy wasn't cancelled as requested in December. We can confirm that we have now cancelled your policy as at the end of December and have arranged to refund the credit that was available. Please allow 3 to 5 working days for this to reflect in your bank account.
Regards
Discovery Insure
Thank you again for reaching out to us and please accept our apologies that your policy wasn't cancelled as requested in December. We can confirm that we have now cancelled your policy as at the end of December and have arranged to refund the credit that was available. Please allow 3 to 5 working days for this to reflect in your bank account.
Regards
Discovery Insure