Discovery Unsure...

Discovery Insure...<br> <br> What you can expect from Discovery Insure.<br> <br> Six appointments made by Discovery Insure to install the DQ track, and all six missed by them. <br> I actually stopped counting the appointments, contemplating if switching from Santam insurance to Discovery was a good decision?<br> This is the type of service you can expect, then the question of communication?<br> What communication...<br> You will be phoned fifteen minutes or more after your appointment time, oh yes, this is to tell you that the technician is late.<br> Then Discovery Insure will phone you, to confirm that you were not available for the appointment and they want to reschedule...<br> Fabricating excuses to make them look better, this is what I call desperate.<br> Do not think speaking to the \operations manager"";16/01/11 8:57;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;660683;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;16/01/11 8:15;16/01/11 6:27;False advertising;;Nureen;;I purchased a Groupon voucher for a 2 hour full body massage. However, when I was 90 minutes into the session, the merchant said that it had come to an end. I was naturally confused by this as I had purchased a voucher for a 2 hour session, which was also reflected on my voucher. Nowhere in the booking options or the voucher itself did it state that the session was 90 minutes long. Furthermore, the merchant was aware that I had come in for the 2 hour session, but did not inform me when I was booking my appointment or when I arrived for my massage that it was only 90 minutes long - she only mentioned this 90 minutes into the session. When I questioned her about this, she said there was an advertising mistake on the Groupon website and the session is actually only 90 minutes long. I emailed Groupon the next day. Three phonecalls and several follow-up emails later, they eventually rep**** confirming that the deal is incorrectly advertised on their website. This was very misleading! I would not have bought the deal had I known this. Furthermore, the service I received was **********! I had to constantly follow up. This has caused nothing but incovenience. I am demanding a full refund.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937629;801260;13;2;0;0;0;0;2;NULL;NULL;NULL;16/01/03 0:10;16/01/11 6:29;Bakkie;6,41E+12;Tian Swanepoel;***;Use bakkie broke down on the N1 direction Worcester.<br> Bakkie still within 1 month.<br> <br> What is my stand in this regard<br> <br> Ford Ranger Hi Trail - 2001 model ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;455659;860441;33;2;0;0;0;0;2;NULL;NULL;NULL;16/01/11 8:25;16/01/11 6:30;NO POWER FOR 7 DAYS & NO ASSISTANCE ;;;***;We have had no power since last week Monday due to a technical problem that needed to be fixed. There has still been no improvement after logging a call every single day since last week Monday. We have been supp**** with an area manager's contact number which has been unavailable since last week. The area managers office number just rings and when someone does answer on the odd occasion then the area manager is never there. We have had a whole fridge and freezer of goods that had to be thrown out. AFTER 7 DAYS THERE IS STILL NO POWER!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;934196;802228;9;2;0;1;0;0;2;NULL;NULL;NULL;16/01/11 8:05;16/01/11 6:30;Claims Process Is Poor;KP***;;***;This is business day 16 of a claims process I was told would take 7 - 10 business days. I work at a bank and I understand that there can be delays caused by factors beyond the insurers control. What is frustrating is that on 04/01/16 I was told that the only a beacons and billings statement from Vodacom was outstanding to finalise my claim. The request for the beacon and billings statement was made by KP on 5/1/16 and I have been told that they do not know when or after how long they will get the statement which just adds to my frustrations. How can it take longer than 2 days to get a statement from Vodacom? There has been no sense of urgency from KP since I started this process and following up with them is a futile exercise. They do not care about how this is inconveniencing me as I have to use public transport now from Centurion to Sandton for work which is losing me about two hours of productivity and I have had to delay taking leave because I have no means of transport to go to Limpopo. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;256942;227;14;2;0;0;0;0;2;NULL;NULL;NULL;16/01/11 8:27;16/01/11 6:31;Goods off before best by date!;8,41E+12;?;***;I had to chuck away 2 bags of baby marrow spaghetti because it went sour!! This is not the first time as well!! I also tried your Gluten Free pancake mix, what a disaster!! Also had to chuck it. Not impressed!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936397;965;9;2;0;1;0;0;2;NULL;NULL;NULL;16/01/11 8:28;16/01/11 6:32;MAXICARE IVM01613;MAW000731;;***;Today is the 11th and still no feedback or contact from Innovation Group;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938236;872103;18;2;0;0;0;0;2;NULL;NULL;NULL;16/01/11 8:25;16/01/11 6:33;Decoders supp**** are not repaired;6,91E+12;;***;Each time dstv replace your decoder under insurance they supply you with a repaired unit that does not last as they do not repair the units correctly. This results in my time being wasted to queue for a replacement each time, I pay insurance and I expect a new unit when being replaced. Not a unit that has been half repaired. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916705;823243;32;2;0;1;0;0;2;NULL;NULL;NULL;16/01/11 8:30;16/01/11 6:34;HELP ME NOW PLEASE ;6,60E+12;GPAA/GPEF;***;<br> I AM STARVING MY CHILDREN ARE STARVING THEY GO BACK TO SCHOOL SOON I CANNOT BEG PEOPLE TO HELP ME ANY LONGER PLEASE HELP ME NOW I AM TIRED OF WAITING<br> I resigned the 24 July 2015 I have been without money for almost 5 months now I have 3 children to feed and school fees to pay. please someone sort my stuff out it was lying with terminations department for two months this is unacceptable. I was told once my divorce settlement was paid I would be paid out within a few days. She has been paid out now and I am still waiting please if it has been worked out already for her PLEASE PAY ME MY MONEY AS THE FIGURES WOULD HAVE BEEN WORKED OUT ALREADY. I am tired of phoning and begging for help and getting call agents who are not helping me. Please someone assist me it is Christmas soon and my children will suffer. Please can someone assist me with a pay out ASAP....THIS IS UNACCEPTABLE THAT A PERSON HAS TO WAIT FOR THERE MONEY FOR SO LONG I GAVE 30 YEARS OF MY SERVICE TO THE SAPS. please can someone tell me how much longer this will take. thank you. PLEASE ASSIST ME ASAP <br> ID NO: ***<br> *****ION NO;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937784;747365;14;2;0;0;0;0;2;NULL;NULL;NULL;16/01/11 8:17;16/01/11 6:37;Payment not reflecting;8,61E+12;;***;On the 28th November i made my monthly installment of R 455.00, i then received a call on the 8th requesting that i make payment, i informed the agent i spoke to that i have made payment and will send the proof of payment. As the call ended i sent them the proof. I then received a call the next day saying they have not received payment i explained that i have sent the proof, once again i sent proof of payment. On the 16th they contacted me again and requested proof of payment i then sent the proof and i never received feedback from them. I have now sent proof of payment 4 times and still have not received feedback. I am a very irate client, if my name reflect on the credit bureau as a slow payer it will be your fault not mine. The last time i emailed my proof of payment i requested for feedback the same day and i have yet to receive any feedback. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;600687;818200;15;2;0;0;0;0;2;NULL;NULL;NULL;16/01/11 8:31;16/01/11 6:39;Bad Quality and no value for money;6,61E+12;;***;I went with my family yesterday for a late lunch at Melissa's in Dainfern. I had the open sandwich with slow roasted beef, which sounded wonderful except that I coudn't taste the beef as only a scant slivers of beef had been placed on the sandwich. The lashings of sweet chilli sauce also masked the taste and prescence of the beef.<br> <br> The slivers which were placed on the sandwich also contained big lumps of fat!<br> <br> The sandwich cost R 52.00, and was really not worth this amount - very disappointing.<br> I will not be back for the food! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;782972;837747;18;5;0;0;0;0;5;NULL;NULL;NULL;16/01/11 8:38;16/01/11 6:42;excellent service;8,01E+12;;***;What a pleasure to shop at this site! The website is easy to use and the orders are put together and send very quickly. They also send you a pdf file about the seed you bought and how to care for it as well as complimentary seeds every time. Thank you for your great service!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;355749;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;16/01/11 8:29;16/01/11 6:42;UNABLE TO MAKE OUTGOING CALLS - CALL FAILED;***;MTN;***;Dear MTN,<br> I have not been able to make outgoing calls from ***, for the past few months at least....it may have worked for just a day or two in the last 2-3x months - CHECK YOU RECORDS. I have spoken to your Call Centre, which was of NO help, as well your staff at your branch in Cresta, and even though they(Cresta) have escalated this on NUMEROUS occasions - it DOES NOT GET RESOLVED! All other functions are fine i.e. Social Media, SMS etc. but when you attempt make a call, the message \Call Failed\"" pops up. Please review all avenues to get this resolved urgently"