Discovery unfairly shifting blame despite their client’s ******* U-turn

On 21 August 2025, I was involved in a collision where the other driver, insured with Discovery, made an ******* U-turn and admitted full responsibility at the scene. Despite this, Discovery is now unfairly claiming I was contributorily negligent and is trying to apply a 60/40 split, reducing my payout to less than 1/3 of my actual damages.

I specifically requested the documents and evidence Discovery re**** on to conclude that I was negligent and partially at fault. Instead of providing transparency, they refused to share this information and suggested that the matter could be taken to court, stating they would “defend their client vigorously.”

This approach feels like ************ and a complete disregard for fairness. Their client broke the law, yet Discovery is attempting to shift liability onto me to minimize their payout. I will be escalating this matter to the Ombudsman for Short-Term Insurance.

Consumers deserve insurers who act transparently and in good faith, not companies that refuse accountability when their client’s ******* actions cause damages.

I kindly request Hello Peter’s intervention to assist in resolving this matter fairly. Discovery’s handling of my claim has been unjust, and despite the other driver admitting fault for making an ******* U-turn, they continue to shift blame onto me without providing the evidence I requested. I trust Hello Peter to hold Discovery accountable and to ensure that this dispute is resolved transparently and in good faith.