DISCOVERY UN-INSURE - SHOCKING!!!!!!!!!!!!!!!!!!!!!

I MUST SAY THAT WE HAS THE UNFORTUNATE EXPERIENCE OF HAVING 2 CLAIMS WITHIN ONE WEEK. DISCOVERY INSURE (Or should I say UN-INSURE) FOUND REASONS NOT TO PAY AND ON THE OTHER CLAIM ONLY PAY 25% OF THE CLAIM. FURTHER TO THIS IT TOOK 2 WEEKS FOR SOMEONE TO CONTACT ME FOR COUNSELLING AFTER BEING ATTACHED (HENCE THE 2ND CLAIM). THEN AFTER COMPLAINING THEY TRIED TO CALL ME AGAIN 3 MONTHS AFTER THE INCIDENT - AND THEN TRIED CALLING MY SON FOR HIM TO GO FOR TRAUMA COUNSELLING.

YOU COMMUNICATION SYSTEMS WITHIN THE COMPANY "DO NOT WORK" YOU ARE FAILING TERRIBLY AND YOUR SERVICE IS DISGUSTING!!!!!!