V
Vusumzi

1 reviews | Active since Jan 2023

02 Jul 2024, 10:42

DISCOVERY TYRE INSURE

On the 20th of June 2024 I registered a claim for two Tyres and got an email with how should i send pics and with completing the claim form, to my surprise 7 days later on 26 June 2024 I received another email that said i must send video of the tyres. i refused to send it as this was a sign of disrespect from Discovery.

To date my vehicle is without tyres and i don't know whether the claim is approved or rejected, service offered by discovery (Melissa Assessor) is pathetic i would never recommend them to anyone.

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Replies (1)
Discovery Insure
Discovery Insure's reply02 Jul 2024, 10:46
Official
Good Day Vuzumzi

That is concerning to hear, and we would like to apologize for the service and experience. 
Our team will be in contact with you to discuss your concerns. 

Regards
Discovery Insure