Discovery tracking data leaves many unanswered questions

Despite several efforts - including calling the call centre, I am still waiting for a response from Discovery Insure. My monthly driving as according to Discovery includes 14 hours of driving between 11 am and 4am - I do not drive during this time; a calculation of many kilometres of long distance driving monthly - I haven’t done long distance driving in years, AND an unusually and hard to believe high number for hard braking. Despite querying this data via both email and call centre, and asking for data verification, I have not received any response. Considering the high monthly premiums paid, I would have expected more responsive communication.