RN
Riaan N
1 reviews | Active since May 2010
14 Jul 2015, 15:46
Discovery thinks they are above the law.
I have been contacted no less than 7 times in the last 2 weeks by Discovery Insure consultants wanting to set up meetings with their advisors. They have been instructed to lose my contact details multiple times yet they keep contacting me *******ly so. Clearly Discovery thinks they are above the law so I will no start collecting information against them so that I can sue them for my time wasted at my hourly rate...
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Discovery Insure's replyOfficial
14 Jul 2015, 16:27Hello requiem,
We sincerely apologise for the number of times you have been contacted by these agents.
I can assure you that our direct sales agents would not call you to set up a meeting as they do not deal with financial advisers however, I will make certain that your details are not available on any of our outbound campaigns.
With that being said It is also possible that you are being contacted by an external franchise that sells our products and for this reason I ask that if the calls still continue after the next 24 hours, for you to please forward this complaint and all details of the caller to me, ***.
We will then take the necessary steps to trace the franchise in question and hold them accountable for their actions.
Kind Regards
Kesh Bassdhev
We sincerely apologise for the number of times you have been contacted by these agents.
I can assure you that our direct sales agents would not call you to set up a meeting as they do not deal with financial advisers however, I will make certain that your details are not available on any of our outbound campaigns.
With that being said It is also possible that you are being contacted by an external franchise that sells our products and for this reason I ask that if the calls still continue after the next 24 hours, for you to please forward this complaint and all details of the caller to me, ***.
We will then take the necessary steps to trace the franchise in question and hold them accountable for their actions.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply14 Jul 2015, 16:27
Official
Hello requiem,
We sincerely apologise for the number of times you have been contacted by these agents.
I can assure you that our direct sales agents would not call you to set up a meeting as they do not deal with financial advisers however, I will make certain that your details are not available on any of our outbound campaigns.
With that being said It is also possible that you are being contacted by an external franchise that sells our products and for this reason I ask that if the calls still continue after the next 24 hours, for you to please forward this complaint and all details of the caller to me, ***.
We will then take the necessary steps to trace the franchise in question and hold them accountable for their actions.
Kind Regards
Kesh Bassdhev
We sincerely apologise for the number of times you have been contacted by these agents.
I can assure you that our direct sales agents would not call you to set up a meeting as they do not deal with financial advisers however, I will make certain that your details are not available on any of our outbound campaigns.
With that being said It is also possible that you are being contacted by an external franchise that sells our products and for this reason I ask that if the calls still continue after the next 24 hours, for you to please forward this complaint and all details of the caller to me, ***.
We will then take the necessary steps to trace the franchise in question and hold them accountable for their actions.
Kind Regards
Kesh Bassdhev