1 reviews | Active since Aug 2015
Discovery take no responsibility for damage
I've recently moved Insurance companies from Hollard to Discover Insure, as a new customer Discovery Insure had requested and scheduled an installation of a tracking devise onto my vehicle.<br> My vehicle in perfect working order was delivered to the approved Discovery fitment centre where pictures where taken of the vehicle on arrival.<br> When I collected my vehicle later that day all seemed to be in good working order.<br> The next morning I realised that my passenger side seatbelt retractor fell out as my wife tried to apply the seatbelt. At this point an extremely angry customer called Discovery to report this and they had advised me that they would investigate and call me back asap.<br> I called the actual fitment centre to speak to the owner of the business to report this and one off the very same technicians made mention that the owner will call me back.<br> Later that day I spoke to Hasha who is the owner and after expressing my disappointment in the service and frustration that my vehicle was damaged by her technician after she had defended her business.<br> She requested that I meet with her the next day being a Saturday to examine the damage.<br> 24 July 2015 I met H
We sincerely apologise for the manner in which the unit was installed.
We will investigate and revert first thing next week.
Kind Regards
Kesh Bassdhev
We sincerely apologise for the manner in which the unit was installed.
We will investigate and revert first thing next week.
Kind Regards
Kesh Bassdhev
