MH
Maryke H

1 reviews | Active since Dec 2009

01 Feb 2016, 10:13

Discovery still not responding !

Discovery' indictated on Hello Peter that they will contact me regarding outstanding awards for Multi Point assessments done on time after a complaint was lodged on 26 Jan 2016. NO CALL NO NOTHING ! They still want me to sort this out per telephone by contacting their inefficient DQ track division.<br> Think I have had enough - it is time to move on to an insurer that really knows about treating cutomers fairly.<br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Feb 2016, 11:18
Official
Hello MarykeElsa,

Thank you for taking time & speak to us this morning. We apologize for the delayed contact.

We'll confirm your TWT report and add it for December. We'll advise once done.

Regards
Thabani