LA
Lynda Abbott-Charles

1 reviews | Active since Oct 2017

06 Mar 2025, 09:39

Discovery *****ster

I insured my engagement ring with discovery for R50 000 according to my valuation certificate. I lost my ring and they want to have a new one made up by their jewelers which is only going to cost them R22 0000. I am not allowed to choose my replacement ring! What is the purpose of insuring something of that value when you getting an inferior replacement.!!!!!!!!

0
Replies (1)
Discovery Insure
Discovery Insure's reply06 Mar 2025, 09:51
Official
Good day Lynda,
  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
 We have made the relevant management team aware of your distress regarding the claim.
  
  Regards
  Discovery Insure

Best regards,