Discovery service. Shocking and poor.

Discovery service is very shocking and poor.

My car was in a accident on friday , 15th November. It took discovery a whole week to review if my claim was valid and only got the go ahead on 22nd November, .

From there it all went downhill. I had to phone continuously for feedback on my car, my whole Christmas is ruined and my car is still not fixed. Till date no one has phoned me and repairer will be closed for the Christmas periods which means I will have not a car until who knows when.

For those who read this review, please think when insuring with discovery as they are quick to take your money, but provide a good service is something they can’t do

Disgusted overall at the way they are handling this claim and their employees are very rude on the phone, from their assessors to their call agents.