Helpful (0)
Replies (8)0
Replies (8)
Discovery Insure's replyOfficial
30 Jul 2024, 22:12Good Day Boithabelo, That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns. Regards Discovery Insure
Best regards,
Discovery Insure's reply30 Jul 2024, 22:12
Official
Good Day Boithabelo, That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns. Regards Discovery Insure
Best regards,
Discovery Insure's replyOfficial
31 Jul 2024, 09:32Good day Boithabelo,
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply31 Jul 2024, 09:32
Official
Good day Boithabelo,
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Best regards,
Discovery Insure's replyOfficial
31 Jul 2024, 09:32Good day Boithabelo,
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply31 Jul 2024, 09:32
Official
Good day Boithabelo,
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Thank you for reaching out to us regarding issues experienced with your policy.
Please assist in sending through detailed description on the uncovered trip you had as well as the date this happened so that we may escalate accordingly.
Regards
Discovery Insure
Best regards,
BL
Boithabelo L's updateReviewer Update
31 Jul 2024, 16:34Discovery insure never call me or anything, they send lies that they will contact me. If you not going to reverse the points of an uncovered trip of a vehicle that was not moving please don’t bother calling me. I have 4 of this incidents and I wil lame sure each has its own review of 1 star I hope there was a zero rating. That’s what discovery deserves for this reward initiative which is so inaccurate.
BL
Boithabelo L's update31 Jul 2024, 16:34
Reviewer Update
Discovery insure never call me or anything, they send lies that they will contact me. If you not going to reverse the points of an uncovered trip of a vehicle that was not moving please don’t bother calling me. I have 4 of this incidents and I wil lame sure each has its own review of 1 star I hope there was a zero rating. That’s what discovery deserves for this reward initiative which is so inaccurate.
Discovery Insure's replyOfficial
01 Aug 2024, 13:37Good day Boithabelo,
Please receive acknowledgement of follow up comment sent. Kindly note that we have looked at your policy and can confirm that your uncovered trips query was investigated with our systems team and was attended to with feedback provided to you on the 30th of July.
We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
Please receive acknowledgement of follow up comment sent. Kindly note that we have looked at your policy and can confirm that your uncovered trips query was investigated with our systems team and was attended to with feedback provided to you on the 30th of July.
We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply01 Aug 2024, 13:37
Official
Good day Boithabelo,
Please receive acknowledgement of follow up comment sent. Kindly note that we have looked at your policy and can confirm that your uncovered trips query was investigated with our systems team and was attended to with feedback provided to you on the 30th of July.
We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
Please receive acknowledgement of follow up comment sent. Kindly note that we have looked at your policy and can confirm that your uncovered trips query was investigated with our systems team and was attended to with feedback provided to you on the 30th of July.
We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
Best regards,
BL
Boithabelo L's updateReviewer Update
02 Aug 2024, 10:37Discovery insure didn’t call me. They keep on lying. I still give them zero star rating. Their devices which monitor your driving is inaccurate and penalise you for trips that didn’t happen. It’s a ****.
BL
Boithabelo L's update02 Aug 2024, 10:37
Reviewer Update
Discovery insure didn’t call me. They keep on lying. I still give them zero star rating. Their devices which monitor your driving is inaccurate and penalise you for trips that didn’t happen. It’s a ****.
Discovery Insure's replyOfficial
02 Aug 2024, 11:42Good day Boithabelo,
Your comments have been noted and we do apologize on the service you have experienced with our Vitality drive program.
Regards
Discovery Insure
Your comments have been noted and we do apologize on the service you have experienced with our Vitality drive program.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply02 Aug 2024, 11:42
Official
Good day Boithabelo,
Your comments have been noted and we do apologize on the service you have experienced with our Vitality drive program.
Regards
Discovery Insure
Your comments have been noted and we do apologize on the service you have experienced with our Vitality drive program.
Regards
Discovery Insure
Best regards,
BL
Boithabelo L's updateReviewer Update
03 Aug 2024, 17:37Not helping at all
BL
Boithabelo L's update03 Aug 2024, 17:37
Reviewer Update
Not helping at all