Discovery ********

Switching insurance from OUTsurance to Discovery insure has been one of the single biggest mistakes I could’ve made. My broker on the other hand has been an absolute pleasure to work with but Discovery itself has provided such an atrocious service.

My wife was ****** last week while jogging and all her belongings were ****** (phone + apple watch) and almost forced to get into the vehicle of the perpetrators but she scarcely managed to fight her way and ran for her life. We the processed a claim with discovery for the replacement of the insured devices but that the service we’ve received has been nothing short of an atrocity. We have been calling everyday for updates and it’s the same story every day called ‘they’re busy with validations” which is just a sugarcoated way of looking for ways to disprove/discredit the validity of the claim as if we haven’t suffered enough. This is not the service I was promised when moving my entire portfolio over to Discovery. Discovery insure and what they represent is a travesty on so many levels. I am at a point where I’m willing to cut my losses and just terminate all my policies and move back to OUTsurance but not without exposing Discovery for the ******* and ********** they are – taking my money every month without a problem but failing to honor their contractual obligations.

I would therefore like to take this opportunity to forewarn and caution anyone/everyone against Discovery and to do your due diligence before considering using their services.

To Discovery, I no longer wish to be associated with you! So, keep the money and keep the replacement device!!