Discovery - poor call center service

Your call center sucks. Takes me over 5 minutes every time to get to a consultant then keep on getting redirected all the while I am paying airtime. Half the time the call cuts on your side.

I called to enquire about my claim about windscreen and windscreen frame damage. I called yesterday to make the claim and your consultant said they could also fix the frame and I phoned Autoboys Glass this morning and they said a panel beater needs to repair the frame.

****ing sort this out! Am I going to pay excess to the panel beater and Autoboys