Discovery Missed Important DQ appointment.

I take back what I said last week about Discovery. They do not have the best service. The past weekend I almost canceled my insurance policy with them and I still desire to do so. I was scheduled by Discovery to have my DQ device installed this past Saturday at 8:00. I needed to be in Potchefstroom on Friday already and rescheduled my plans to rather be there on Saturday. I received reminder messages on last Wednesday and Friday to remind me of my appointment at the Centurion branch. Showed up at 7:45 just to find out that nobody showed up. I have waited an hour before someone helped me and said nobody is going to show up. They also promised to call me on Monday to resolve this issue. I can't explain how angry I am. Discovey makes it very clearly that one should not miss this appointment but it is okay for them to do so. I will not make pre-arrangements for them again ever. They can come to me when it suites me. And on top of it all I am losing what I could have got back. They are saving money and this is what is going on. I never even received my vitality drive card. It is Teusday already and nobody responded. So dissapointed in myself for posting last week they have good service.