JVdb
Jenna-Leigh Van der burg
1 reviews | Active since Sept 2011
31 Mar 2026, 03:31
Discovery miles not received again !!
So dissatisfied! Discovery insure ran a promo where if you completed an insurance car quote you are promised 1500 discovery miles . I did this weeks ago . Called through and the points were promised in 48 hours to max a week - still nothing !!!!!! Why do you promise these things and then never award them discovery ????
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Replies (2)
Discovery Insure's replyOfficial
31 Mar 2026, 08:31Good day Jenna-Leigh,
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the Miles issue.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the Miles issue.
Regards
Discovery Insure
Discovery Insure's reply31 Mar 2026, 08:31
Official
Good day Jenna-Leigh,
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the Miles issue.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the Miles issue.
Regards
Discovery Insure
Discovery Insure's replyOfficial
09 Apr 2026, 13:48Good day Jenna-Leigh
Thank you again for bringing this to our attention. According to our system, you completed your quote on 11 March. According to the terms and conditions of the promotion, the 1500 Miles will only be paid by the 13th of the following month so you should receive yours by 13 April if you haven't already.
Regards
Discovery Insure
Thank you again for bringing this to our attention. According to our system, you completed your quote on 11 March. According to the terms and conditions of the promotion, the 1500 Miles will only be paid by the 13th of the following month so you should receive yours by 13 April if you haven't already.
Regards
Discovery Insure
Discovery Insure's reply09 Apr 2026, 13:48
Official
Good day Jenna-Leigh
Thank you again for bringing this to our attention. According to our system, you completed your quote on 11 March. According to the terms and conditions of the promotion, the 1500 Miles will only be paid by the 13th of the following month so you should receive yours by 13 April if you haven't already.
Regards
Discovery Insure
Thank you again for bringing this to our attention. According to our system, you completed your quote on 11 March. According to the terms and conditions of the promotion, the 1500 Miles will only be paid by the 13th of the following month so you should receive yours by 13 April if you haven't already.
Regards
Discovery Insure