Discovery marketing call centre atrocious

<p>I received a call from a call centre marketing discovery car insurance. I am not sure if they are part of the company or not but they doing work for them. Firstly what was supposed to be a 5min call ended up at almost 20min. The agent, Thabiso, did not answer questions and was evasive trying to sell insurance. he then told me to call discovery myself to get a quote because he refuses to quote me. to top it off he tells me i used foul language towards him. He promised the recording, and his Manager Jason also promised me the recording within 24 hour. It has been a week and nothing from them. This is the service they trying to pawn off to clients, i can be happy i didnt sign with discvery. Sort out yur call centre agents. Totop it off the manager gave an invalid email address so no one can follow up. Shocking. And the cherry on the cake is whilei am typing this complaint Blue Mercury Financial Services (i assume the name of the company that Jason and Thabiso work for) called me to try amd sell me the same product. as if.</p>