1 reviews | Active since Sept 2012
Discovery Lead generation not respecting privacy laws
I am already a Discovery client which makes this complaint even worse. I keep getting phone calls from Blue Mercury Financial Services Providers on a regular basis.
I have asked numerous times for them to blacklist my number in their database but they keep phoning me to sell me stuff I already have.
I have spoken to Stephan Herbst in the Complaints Resolution Officer Retail Distribution department. Clearly he can do nothing for me since he has said multiple times that the lead generation party uses an old list.
BUT
This complaint is directed towards Discovery since I am on Your database, You were suppose to protect my privacy as your client which you just went and gave to a lead generation company without my consent and this is what caused this whole mess in the first place.
I am honestly considering cancelling all my ties with Discovery at this point.
Blue Mercury is Damaging to Discovery's reputation.
Do something about it.
