PV
Pierre V

1 reviews | Active since May 2016

11 Apr 2024, 17:00

Discovery is ruled by clients

I was involved in an accident with a client of discovery insure. The client failed to stop at a T junction and drove into my lane whereby i crashed into him. According to discovery, its the clients decision whether they should settle the claim or not. Discovery admitted over a telephonic converstion with me that the client has admitted that he drove infront of me causing the accident yet discovery refuses to pay and till date did not send me a claim rejection letter. Incident happend 25/11/2023.

0
Replies (2)
Discovery Insure
Discovery Insure's reply11 Apr 2024, 17:20
Official
Dear Pierre,

Thank you for bringing this matter to our attention. We apologise for any inconvenience caused and our team will investigate.

Regards
Discovery Insure 
PV
Pierre V's update11 Apr 2024, 17:35
Reviewer Update
How will you investigate without a claim number or my contact details? Or will this also end like the previous conversations with the legal department?