MA
Marisa A

1 reviews | Active since May 2024

10 May 2024, 11:42

Discovery is not quality insurance that they claim to be.

In March 2024, I got a call from Discovery and they gave me a quote. I declined the quote and opted to continue using my current insurer. I then learned that my account had been debited by Discovery for two months, unauthorized. I brought this up with Discovery, and I now have to fight to get my money back that they ********ly took. This has been a great inconvenience for me and I have been understanding and tolerant enough. They don't provide you with feedback or any update on your refund. For Discovery to do this, I am extremely upset and repulsed.

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Replies (1)
Discovery Insure
Discovery Insure's reply10 May 2024, 11:47
Official
Good day Marisa
 
 Thank you for sharing your concerns.
 
Our sincere apologies for any inconvenience that may have been caused.
 
We have since escalated the matter to the relevant management team for a solution with haste.
 
 
A member of our team will further contact you.
 
 Regards
 Discovery Insure