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Andrew T
1 reviews | Active since Apr 2012
14 Oct 2020, 11:26
Discovery is literally *****ing my money and refusing to pay it back
On cancelling car insurance, they don't tell you that the access funder you've been putting your own money into will just disappear into the ether. This seems like 100% theft to me, and I'm being told that MY money is no longer allowed to be paid back to me. This is literally thousands of rand that Discovery just "claims", and somehow justifies it. It's **************** and you should be ashamed.
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Replies (4)
Discovery Insure's replyOfficial
14 Oct 2020, 12:32Good day Andrew
The IFA amount is a benefit that allows you to use the amount when you have a valid claim and if you wish to withdraw a portion after every third anniversary of your plan.
Our records show that your policy would only turn 3 yrs in 2021.
Regards
Discovery Insure
The IFA amount is a benefit that allows you to use the amount when you have a valid claim and if you wish to withdraw a portion after every third anniversary of your plan.
Our records show that your policy would only turn 3 yrs in 2021.
Regards
Discovery Insure
Discovery Insure's reply14 Oct 2020, 12:32
Official
Good day Andrew
The IFA amount is a benefit that allows you to use the amount when you have a valid claim and if you wish to withdraw a portion after every third anniversary of your plan.
Our records show that your policy would only turn 3 yrs in 2021.
Regards
Discovery Insure
The IFA amount is a benefit that allows you to use the amount when you have a valid claim and if you wish to withdraw a portion after every third anniversary of your plan.
Our records show that your policy would only turn 3 yrs in 2021.
Regards
Discovery Insure
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Andrew T's updateReviewer Update
14 Oct 2020, 12:48But the fact remains that you're holding my money and refusing to return it? Surely T's and C's don't absolve you from theft? How can you legally hold onto the money sitting in an account with my name on it?
AT
Andrew T's update14 Oct 2020, 12:48
Reviewer Update
But the fact remains that you're holding my money and refusing to return it? Surely T's and C's don't absolve you from theft? How can you legally hold onto the money sitting in an account with my name on it?
Discovery Insure's replyOfficial
14 Oct 2020, 13:01We note that this is a benefit you enjoy while your policy is active...
Discovery Insure's reply14 Oct 2020, 13:01
Official
We note that this is a benefit you enjoy while your policy is active...
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Andrew T's updateReviewer Update
14 Oct 2020, 13:03If I cancel a bank account, the money is paid out. How is this different? The money is literally mine, and Discovery is holding it. Cancelling the policy doesn't equal forfeiting my money.
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Andrew T's update14 Oct 2020, 13:03
Reviewer Update
If I cancel a bank account, the money is paid out. How is this different? The money is literally mine, and Discovery is holding it. Cancelling the policy doesn't equal forfeiting my money.