SM
Shannon M

1 reviews | Active since Apr 2020

06 Apr 2020, 12:25

Discovery Insure24/Plumber

This past weekend one of our most used taps stripped. I called Discovery Insure whom we have household insurance with and got through to Mpho Phokanoka. From the moment my call was answered there was a sense of urgency to assist. With the country currently in 21 Day Lockdown I was naturally very concerned about availability resources and the time in which my issue would be resolved. I received a call from a plumber within 30 mins of logging a claim and had someone out to fix the problem within an hour. During this time Mpho called me several times to ensure our issue was attended to and a resolution was in hand. I would highly recommend Discovery Insure. This was the first time we had to claim from Discovery and I am super impressed with the speed and professionalism received from Mpho Phokanoka.

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Apr 2020, 13:09
Official
Good day Shannon 

We are delighted to receive your note, and was especially pleased to read your kind words about our company. It makes us happy to know you feel at home with us.

Regards
Discovery Insure