1 reviews | Active since May 2015
Discovery Insure Young Adults Rewards Disaster
On the 30th of April I spent R100 on my Young Adults Rewards card (I have proof), but I got an SMS saying R309,64 was reserved (again I have images to prove it).<br> I have REPEATEDLY asked, emailed and called Discovery Insure, the call centre and Tsholofelo to look into this yet NO ONE replies!!!<br> I have no way of knowing how much money was spent on my card as I have also REPEATEDLY asked Discovery Insure to tell me how to check my balance, again NO REPLY. <br> <br> I have had an ONGOING ISSUE WITH DISCOVERY INSURE with my Young Adults Rewards card since the beginning of this year. I cannot believe the incompetence and sheer lack of customer service from these people!<br> <br> I want the R309 reversed to R100, I want to know what my current balance is, and I want an apology.<br> <br> This service is completely unacceptable!!!<br> <br>
Thank you for your message.
Your query is being attended to and we will revert once we have feedback.
Regards,
Mpho
Discovery Insure
Thank you for your message.
Your query is being attended to and we will revert once we have feedback.
Regards,
Mpho
Discovery Insure
