Discovery Insure - you are a disgrace!

This must be one of the worst services I have yet to receive for any insurance claim. We have been waiting for over two months for our claim to be resolved. The detailed history of our claim is too long to even start mentioning in this post.

Each time we have called to follow up on our claim we told it is with management! Then when we call to speak with a manager we are either put on hold, told the mananger is not avaiable or the manager is in a meeting or gone for the day (The names of these managers are Cleopatra, Denal, Lauren & Justin). Then we get told it has been isculated, but still no resolution after waiting for another week. My wife and I must have phoned in over 40 times through out this process, leaving countless messages, with not one of the managers getting back to me. Our claim is still not resolved while writing this post.

I am so furious!