DL
Darry L
1 reviews | Active since Nov 2012
17 Apr 2015, 15:51
Discovery Insure....WOW!!!
I was unfortunate to have had some appliances damaged due to a power serge yesterday. I logged a claim with Discovery at 9:30 this morning. We have a 7 month old baby and one of our appliances damaged was a microwave. I requested a speedy resolution as the microwave is of utmost importance with a little one. I was told i can replace the items and submit the receipts for a refund. Natasja was handling my claim and all i can say is that she holds true to the ethos of Discovery Insure. I have a new microwave already and the claim has been finalized and the refund is on its way to me, 6 hours later. Efficiency at its best. If Francios or Anton are reading this, take this lady to lunch!!!
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Replies (1)Discovery Insure's replyOfficial
17 Apr 2015, 19:13Hello darryllouch,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply17 Apr 2015, 19:13
Official
Hello darryllouch,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
