CA
Charlene A

1 reviews | Active since Dec 2017

05 Dec 2023, 08:38

DISCOVERY INSURE WORST INSURER

I would advise people not to consider Discovery Insure. I lodged a claim 30 October 2023 break in at my house. I had to follow up everyday how long what is going on blah blah. If I dont call the handler he is not concern updating me. they ask me to get own quotes because apparently their providers is busy. Only to send a week later a provider of their choice ,they eventually paid out the content part but I am still struggling with the building side. I send emails to no avail it almost a month later. The stress and discomfort I already endured is of no concern to them. So please stay away from Discovery Insure.

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Replies (2)
CA
Charlene A's update05 Dec 2023, 10:20
Reviewer Update
Waiting in anticipation no call yet or response. This is what I am talking about they treat my situation as nothing.
CA
Charlene A's update06 Dec 2023, 08:32
Reviewer Update
Yesterday, Discovery Insure promised to look into my case with haste but to date no one called or responded. Zero empathy zero concern its like you just have to wait until we have the time. This so so concerning the way they handle clients concerns and the lack of satisfying the needs of its clients is terrifying.