DISCOVERY INSURE - WORST

FIVE WEEKS WITHOUT ANY FEEDBACK:

ISSUES:

1. VITALITY ACTIVE AWARDS STUCK ON 98/100 EVENT FREE KM SINCE 15/01/2020. THIS MEANS I HAVE LOST OUT ON 5 PLAYS SINCE THEN. I HAVE RECEIVED A PLAY EVERY WEEK SINCE INCEPTION OF THIS POLICY.

2. VITALITY DRIVE DASHBOARD NOT DISPLAYING MY DRIVING BEHAVIOUR POINTS. I HAVE 743 OUT OF 850. THIS CAUSED MY STATUS TO CHANGE FROM GOLD TO BRONZE.

3. DISCOVERY MILES VS DISCOVERY REWARD POINTS. NO COMMUNICATION TOWARDS THIS CHANGE IN POLICY. IT COMES DOWN TO YOU *****ING 40% OF MY BUYING POWER (VITALITY REWARDS POINTS) THAT I HAVE SAVED TO DATE.

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