discovery insure waste of time

I have been having a problem with my dqtracker which I have posted here previously about. I have been trying to reply back to an email from [Email Removed] in relation to this but i keep getting an error back saying my email can not be sent because it was rejected by the server for the recipient [URL Removed] Frustrated I contact discovery via twitter- no response to my tweets. ok then i contact [Email Removed] to tell them about my problem and in their reply they tell me to email [Email Removed] this is the same email address i just sent my email to!!. Hard to believe i know (i had to re-read the response a few times) but reference number is *** and ***. safe to say i will be recommending everyone i know not to take out insurance and dqtrack with discovery as my experience has been terrible. I want my money back for my vitality drive payments as i have been paying for a service i have not received.