Discovery Insure Vitality Drive aweful service

My wife and I moved all our insurances to Discovery with the hope that we would benefit from a better, one vendor service. More specifically vitality drive as we do lots of km's and hoping to use Its reward system, I've been having issues with my Vitality Drive for weeks now with no solution, no feedback. Broken promises from Manager, Senvier Sanker to call back and never did. Unmet scheduled smartphone tag meetings with no shows from technician and not even a call from Discovery to inform me. Discovery have now replaced my tag after a 2nd time lucky technician appointment but still we're back to square one, my smartphone and online discovery portal does not pick up any of my trips for weeks now. Personally I'm not convinced that this technology actually works and if it does Discovery drive team need technical training as nobody seems to be able to assist or carry any sufficient product knowledge.<br> Disappointed customer - Francois