Discovery Insure Vitality Drive a shambles, deducts points for speeds not updated by the app.

Just horrible experience and continuous errors from the discovery insure vitality app. I’ve always got diamond status driving locally and never ever speeding . Do one road trip in South Africa and their speeds haven’t been updated since I don’t know when. Had very 1000 plus points deducted for speeding which I’ve called multiple times and told a case has been lodged and I will be emailed a reference number. Not happened , call again for same thing next day and told nothing was lodged previously . I use cruise control and always 5km below speed limit which I’ve clearly shown now in a email. I’m losing my diamond status, fuel rewards and the boost for my certification if I sell my car. I’ve called multiple times and same thing yes we can see and the speed limit isn’t that you are correct . Blah blah . What’s the point of offering these “perks” if you don’t keep the app and speed limits up to date. Just shocking . Now been told to email maintenance which I did but heard nothing back as of yet.