Discovery Insure - Unqualified Service Providers

Do not insure with them. They make use of unqualified service providers. Their service provider caused over R60 000 of damage to my pool. The guys cracked my pool, use the wrong marbelite and then pretend that it is my fault. Went to the Ombudisman, and after months still can't get any response from both in spite of me providing all the evidence. Run away as far as you can from Discover Insure. It would seem that I also need to go to the Media.