Discovery Insure unprofessional

After 6months with them I finally could just not wait to run away. The unprofessionalism and false advertising is such a disgrace and they act as if it's my fault. Even with my cancellation they still debit me! And now what a hassle to get a refund! Seriously I just want a divorce from them. Communication is a zero and honouring my request to phone in my lunchtime is a joke. I just had it!