Discovery Insure - think twice!

It is, unfortunately, the second time I had to interact with Discovery Insure since I joined from my previous insurer. And must admit, the second time I regret moving from my previous insurer to Discovery Insure.

The service, in my opinion, is way below the standard that I am used to from my previous insurer.

I woke up on Saturday 15 January 2022 with my TV not working, the screen was pink. We had a thunderstorm the previous night and I assumed it was because of that.

I logged a claim on the app, received a mail that my claim will be handled by Ashleigh Abrahams, and that she will contact me – BUT NOTHING happened since!!

It is now 1 ½ weeks since I logged a claim – no communication from Discovery Insure, no contact – nothing!

I went ahead and bought myself a new TV in the meantime since I cannot wait for sub-stander service to come to light.