TO
Theo O

1 reviews | Active since Mar 2009

16 Mar 2016, 12:51

Discovery INSURE - THE WORST

Strike 2. Second claim with Discovery Insure since 2014. And I am experiencing the SAME useless service levels. My accident happened on Wednesday (9 March) at 15:12. It is ONE WEEK LATER, 166 HOURS!!!! I have had one email from Claims. No phone calls and NO SERVICE. Indeed, I do not even have an assessment notification yet!!!! One full week and I do NOT KNOW what the status on my car is!!! YOU ARE THE WORST SERVICE PROVIDER EVER DISCOVERY INSURE!!!!

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Replies (1)
Discovery Insure
Discovery Insure's reply16 Mar 2016, 14:24
Official
Hello theo,

We are concerned by your comments, we'll look into this.

We understand that you are in contact with our executive office regarding this matter and have confirmed that it is being addressed with you.

Regards
Sakhe