1 reviews | Active since Jun 2024
Discovery Insure, the unfairness
How I thought Discovery Insure values fairness and integrity. Before you fall for their benefits, let me share my story.
I had asked for my premium to be reviewed based on my driving behavior, the response was I'm only six months into the contract and should at least spend a year before I can get a premium review, fair enough but economic times are tough. I am paying R2727 for 2 cars. I then indicated that I am going to look for an affordable insurance.
For the month of May 2024, I earned Diamond for my driving status. So I am to be rewarded for my fuel spend for the month of June 2024. Then at the end of June 2024, I give them notice that I will be terminating my insurance policy effective from 24th July 2024 as I have found an affordable insurance for the 2 cars (R1089 less). Now they are not paying out my cash back reward for June 2024 fuel spend for the points I earned in May 2024 because I have forfeited the benefits as my policy was pending cancellation.
I was happy with Discovery Insure and was hoping to make a come back when my financial situation improves but after this experience, I am so done.
We acknowledge your query and will assist you as soon as possible.
Regards
Discovery Insure
We acknowledge your query and will assist you as soon as possible.
Regards
Discovery Insure
- You may cancel your plan at any time. You will not be covered after the cancellation date. You will forfeit any Vitality Drive rewards that may have been earned but not paid during the period before your cancellation. We will collect any outstanding premiums that may be due before we cancel your plan.
Pay attention to 'You (the client) will forfeit any Vitality Drive rewards earned but not paid during the period before your cancellation, we (Discovery Insure) will collect any outstanding premiums due before we cancel your plan'
Here's to educating one South African at a time.
- You may cancel your plan at any time. You will not be covered after the cancellation date. You will forfeit any Vitality Drive rewards that may have been earned but not paid during the period before your cancellation. We will collect any outstanding premiums that may be due before we cancel your plan.
Pay attention to 'You (the client) will forfeit any Vitality Drive rewards earned but not paid during the period before your cancellation, we (Discovery Insure) will collect any outstanding premiums due before we cancel your plan'
Here's to educating one South African at a time.