ZD
Zaheer D
1 reviews | Active since Apr 2012
28 Nov 2023, 15:21
discovery Insure terrible finishes airtime waiting for them
it's been over 3 weeks since hail damage, and I am the only one who is following up with discovery and their providers... yes, their effing customer. I still have holes in my roof, broken roof tiles, broken awnings, broken solar panels... assessors all came and finalised claims after I sat on everyone's heads. Assessors are awaiting discovery. I can't even call them... I have finished airtime numerous times before call cuts. today final straw my airtime cuts after 22mns on hold waiting for their building consultant.
ffs... why can't they call. why don't give any updates... why can't they call their providers who have given them the claims report 2 weeks ago.
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Replies (3)ZD
Zaheer D's updateReviewer Update
30 Nov 2023, 12:18My solar panel guys are waiting for 2 weeks for your approval, discovery.. 2 effing weeks so thy can start fixing ****... what the hell... u don't take my calls, your provider calls... someone call me or them now!!!!
ZD
Zaheer D's update30 Nov 2023, 12:18
Reviewer Update
My solar panel guys are waiting for 2 weeks for your approval, discovery.. 2 effing weeks so thy can start fixing ****... what the hell... u don't take my calls, your provider calls... someone call me or them now!!!!
ZD
Zaheer D's updateReviewer Update
30 Nov 2023, 12:19no one from discovery has called me since this post, the LinkedIn post and my dispute email... I am sick and tired of constantly been on hold with you guys and no one picking up... effing call me now
ZD
Zaheer D's update30 Nov 2023, 12:19
Reviewer Update
no one from discovery has called me since this post, the LinkedIn post and my dispute email... I am sick and tired of constantly been on hold with you guys and no one picking up... effing call me now
ZD
Zaheer D's updateReviewer Update
21 Dec 2023, 10:14its now been over 3 weeks... still no feedback from Discovery Insure.
I have broken Solar Panels, broken roof, no awnings, no sattelite tv.... one of the worst experiences ever ... and yet when they raise the premiums they can communicate but when you ask them to do their JOB, they effing do nothing!!
I had to waste another 25mins of air time and spoke to someone named Stanley on 18.12.2023, he said the providers would call me after 12pm on the same day or he or Discovery would provide feedback... its now 3 days later after MY CALL... yes MY CALL.... NOTHING..
what a waste of an insurer!!!
I have broken Solar Panels, broken roof, no awnings, no sattelite tv.... one of the worst experiences ever ... and yet when they raise the premiums they can communicate but when you ask them to do their JOB, they effing do nothing!!
I had to waste another 25mins of air time and spoke to someone named Stanley on 18.12.2023, he said the providers would call me after 12pm on the same day or he or Discovery would provide feedback... its now 3 days later after MY CALL... yes MY CALL.... NOTHING..
what a waste of an insurer!!!
ZD
Zaheer D's update21 Dec 2023, 10:14
Reviewer Update
its now been over 3 weeks... still no feedback from Discovery Insure.
I have broken Solar Panels, broken roof, no awnings, no sattelite tv.... one of the worst experiences ever ... and yet when they raise the premiums they can communicate but when you ask them to do their JOB, they effing do nothing!!
I had to waste another 25mins of air time and spoke to someone named Stanley on 18.12.2023, he said the providers would call me after 12pm on the same day or he or Discovery would provide feedback... its now 3 days later after MY CALL... yes MY CALL.... NOTHING..
what a waste of an insurer!!!
I have broken Solar Panels, broken roof, no awnings, no sattelite tv.... one of the worst experiences ever ... and yet when they raise the premiums they can communicate but when you ask them to do their JOB, they effing do nothing!!
I had to waste another 25mins of air time and spoke to someone named Stanley on 18.12.2023, he said the providers would call me after 12pm on the same day or he or Discovery would provide feedback... its now 3 days later after MY CALL... yes MY CALL.... NOTHING..
what a waste of an insurer!!!