KP
Karl P
1 reviews | Active since Jan 2011
31 Jan 2019, 09:41
Discovery Insure STILL has the worst service ever!
I really wish I could rate Discovery Insure 0 stars as they have the worst support staff ever! First I hold for 10 minutes for an agent to access my account and get back to me and then the second agent drops my call while transferring to a team lead. I am seriously starting to consider moving my policy to a different insurer as this has become a constant service failure issue.
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Discovery Insure's replyOfficial
31 Jan 2019, 16:49Good day Karl
Thank you for raising your concerns.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
A representative will be in touch to assist with your complaint.
Regards
Discovery Insure
Thank you for raising your concerns.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
A representative will be in touch to assist with your complaint.
Regards
Discovery Insure
Discovery Insure's reply31 Jan 2019, 16:49
Official
Good day Karl
Thank you for raising your concerns.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
A representative will be in touch to assist with your complaint.
Regards
Discovery Insure
Thank you for raising your concerns.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
A representative will be in touch to assist with your complaint.
Regards
Discovery Insure