Discovery Insure Staff is disorganized & Demand from us to be alert!

Here is the resume of some problems: -Discovery Keep making mistakes on my policy and every time i ask to correct something else is Wrong! I keep emailing & calling them but i can never get it totally right... It is SO frustrating to deal with you guys and "spent" my time for noting and in the end of the day what i asked and all efforts seem to be in vain due to the inefficiency, disorganisation & lack of attention of your staff. I have evidence that since August I'm trying to get this totally correct but i cannot make them do it right! I asked to add a cellphone in the policy and thought it was fine but weeks later when i asked an updated policy copy to check they sent me a copy where my new cell was Not included so my cell was Not insured due to the bad organisation of them to save the changes in their system... Anther evidence is that I asked to add a cellphone in then they added the same cellphone twice, and i only found out several days as i had No time to double check the policy copy as i "trusted" them after Spending days and hours with them over the phone you tend to believe is right... Big mistake! Until now i did not see my money back for charging me for the same Cell twice... ***You guys sent me this email below and i authorized the quote in AUG, but the amount set to cover each Portable Possessions were set by me in previous/Old policy But suddenly/mysteriously changed by one of you guys after i received a new/updated policy when i asked to correct something else. Make sure this is corrected and is reflecting in my new policy copy you promised to send and send me the updated policy urgent (Premium should Not change again!)...*** -One of the problems is that several inefficient/unprepared staff handles our problems then there are several rooms for errors, I've reported this several times in several occasions for All these years but nothing changed... I'm travelling so i need you to email me NO CALL.... I'm Tired of spending time with this.... There are much more other problems but i do not want to spend more time searching in my emails as you guys already made me to spend several time of my life... I need an insurance that gives me less work, charges me less and gives me peace of mind....