Discovery Insure - SHOCKING service

Discovery Insure sent my BMW to an inferior panel beater (KZN Panel Beaters) for repairs to my back bumper. A few weeks after the vehicle was returned to me the brake warning lights came on & we immediately took it Bosch in Umhlanga for diagnostic testing (the vehicle is just out of warranty). The results were too shocking. Whilst removing the bumper KZN panel beaters managed to cut straight through the brake wiring. There is photographic evidence of insulation tape wrapped around the wiring - clearly to prevent the brake warning light from coming on immediately. Sadly the service from Discovery Insure has been terrible. I wrote to the claims department asking for a refund of our costs paid to Bosch & attaching the report from Bosch as well as several photographs with ****ing evidence. Initially, Discovery simply ignored my complaint, however after publishing my 2nd review on HelloPeter I was contacted and asked me to submit a claim for rodent damage to my brake wiring. This would be ********* and ********** & to think an insurance company would suggest it defies belief. I will be contacting the Ombudsmen next but stay away from this company.